Consumer Health Data Privacy Policy

Radiance Adult Family Home

Effective date: October 2, 2026

This policy explains how Radiance Adult Family Home ("Radiance," "we," "us") collects, uses, and shares consumer health data, as required by Washington's My Health My Data Act (RCW 19.373). It applies to information collected through radianceadultfamilyhome.com, our online booking tools, and inquiries you make before a loved one becomes a resident.

What Consumer Health Data We Collect

Consumer health data is personal information that identifies a person's past, present, or future physical or mental health. We may collect:

Health or care information you choose to include in a message, contact form, referral form, email, or text, such as a diagnosis, care needs, or medications

The fact that you are looking for dementia, mental health, or developmental disability care for yourself or a loved one, which may be inferred from your inquiry or tour booking

We do not ask for diagnoses or medication details in our online forms. We discuss care needs by phone or in person.

Why We Collect It

We collect and use consumer health data only to:

Respond to your inquiry and answer your questions about care

Schedule and prepare for tours and calls

Understand whether our home is a good fit for your loved one's needs

Contact a person you referred to us, with your confirmation that you have their permission

We collect consumer health data only as needed to provide what you ask for. We will ask for your consent before collecting or using it for any other purpose.

Where We Get It

Directly from you, through our website forms, booking tools, email, phone, and text

From a person who refers you to us, if they confirm they have your permission

Who We Share It With

We do not sell consumer health data.

We share consumer health data only with service providers that help us operate and that may use it only to provide services to us:

Website hosting provider

Cal.com (tour and call scheduling)

Our email provider

We do not share consumer health data with advertisers or social media platforms.

We will not share consumer health data with anyone else without your consent, unless required by law.

Your Rights

You have the right to:

Confirm whether we collect, share, or sell your consumer health data

Access your consumer health data

Get a list of the third parties and affiliates we have shared it with, and how to contact them

Withdraw your consent to our collection or sharing of your consumer health data

Have your consumer health data deleted

How to Make a Request

Email info@radianceadultfamilyhome.com or call 425-241-7502. We may need to verify your identity before completing your request. We will respond within 45 days. If we need more time, we will tell you why, and we may extend the deadline once by up to 45 more days.

How to Appeal

If we decline your request, you can appeal by emailing info@radianceadultfamilyhome.com with "Appeal" in the subject line. We will respond to your appeal in writing within 45 days and explain our decision. If your appeal is denied, you may contact the Washington State Attorney General at www.atg.wa.gov/file-complaint.

Geofencing

We do not use geofencing to collect consumer health data or to send notifications or advertisements.

Resident Records

This policy does not cover the care records of residents living at Radiance, which are handled under applicable health privacy laws and Washington State adult family home regulations.

Changes to This Policy

If we make material changes to how we collect, use, or share consumer health data, we will update this policy and ask for your consent where required.

Contact Us

Radiance Adult Family Home

22901 114th Way SE, Kent, WA 98031

Phone: 425-241-7502

Email: info@radianceadultfamilyhome.com