Privacy Policy

Radiance Adult Family Home

Effective date: October 2, 2026

Radiance Adult Family Home ("Radiance," "we," "us") respects your privacy. This policy explains what information we collect through radianceadultfamilyhome.com and our online booking tools, how we use it, and the choices you have.

If you share health-related information with us, our Consumer Health Data Privacy Policy also applies: https://www.radianceadultfamilyhome.com/consumer-health-data-privacy-policy/

Information We Collect

Information you give us:

Contact form: your name, phone number, email, and message

Tour and call booking (through Cal.com): your name, email, phone number, who the tour is for, your timeline, and whether you agree to receive text messages

Refer a Family form: your name and contact details, the name and contact details of the person you are referring, how you know them, and any note you choose to add

Email, phone, and text messages you send us

Information collected automatically:

Basic technical information needed to run and secure the website, such as your IP address, browser type, and pages visited

Our forms ask a short math question to reduce spam. We do not send that answer to Google or to any advertising service.

We do not use advertising pixels or tracking cookies on this website.

How We Use Your Information

We use your information to:

Respond to your questions and requests

Schedule and confirm tours and phone calls, and send reminders

Contact people you refer to us, with your confirmation that you have their permission

Send you follow-up information about our home, if you requested it

Keep our website secure and prevent spam

Meet our legal and licensing obligations

How We Share Your Information

We do not sell your personal information.

We share information only with service providers who help us operate, such as our website host, our scheduling tool (Cal.com), our email provider. These providers may use your information only to provide services to us.

We may also share information when required by law or to protect the safety of residents, staff, or others.

Text Messages

If you agree to receive text messages, we will text you about your tour and about care options at Radiance. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. We do not share your phone number or text consent with third parties for their marketing.

Email

You can unsubscribe from our follow-up emails at any time using the link in any email or by replying "unsubscribe."

How Long We Keep Information

We keep inquiry and booking information only as long as needed to respond to you and for our reasonable business records, and then delete it. You can ask us to delete your information at any time.

Your Choices and Rights

You can ask us to:

Tell you what personal information we have about you

Correct it

Delete it

Stop contacting you

To make a request, email info@radianceadultfamilyhome.com or call 425-241-7502. We will respond within 45 days.

Security

We use reasonable safeguards to protect your information. No website or online service is completely secure, so please do not send detailed medical information through our website forms. We are glad to discuss care needs by phone or in person.

Children

Our website is intended for adults. We do not knowingly collect information from children under 13.

Resident Records

This policy covers our website and online inquiries. It does not cover the care records of residents living at Radiance, which are handled under applicable health privacy laws and Washington State adult family home regulations.

Changes to This Policy

We may update this policy from time to time. The effective date above shows when it was last changed.

Contact Us

Radiance Adult Family Home

22901 114th Way SE, Kent, WA 98031

Phone: 425-241-7502

Email: info@radianceadultfamilyhome.com